| Service
Contract Options: |
Silver
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Gold
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Quarterly Health Check of servers
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Startup Health Check Audit
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Proactive Hardware Contract renewals
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Proactive AntiVirus Contract Renewals
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Remote Access Support of PC's & Servers
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Free Telephone Support*
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On-line account management/job logging
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Designated Engineer Contact
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Server Response Time
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Other equipment Response Time
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Real time equipment monitoring*
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Free disposal of old
equipment when purchasing new
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Free Bundled Support Hours
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No Call-out Rates
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Out of hours agreement
available
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